Shipping policy
Shipping Policy
Thank you for choosing Stones & Strategy.
Each piece is made to order with care and intention.
Processing Time
All products are made to order.
- Orders are typically processed within 2–5 business days
- Complex or high-demand items may take slightly longer
Production & Fulfillment
All products are made to order and fulfilled through carefully selected production partners.
Depending on the product and destination, items may be produced and shipped from different locations to ensure the best possible quality and delivery time.
Shipping Times
Estimated delivery times vary depending on your location:
- United States: 3–7 business days
- Europe: 5–10 business days
- International: 7–15 business days
Please note that these are estimates and may vary due to external factors.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Destination
- Order size
- Selected shipping method
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can track your order using the provided link.
Customs, Duties & Taxes
For international orders, customers are responsible for any customs fees, import duties, or taxes required by their country.
Delays or Issues
If your order is delayed beyond the expected timeframe, please contact us at:
We will review the situation and work with our production and shipping partners to resolve it as quickly as possible.
Shipping Limitations
Some products may have shipping restrictions depending on destination or logistics.
These limitations will be visible at checkout.
Contact
If you have any questions about shipping, feel free to reach out: